The highest grade kratom in the industry

Return Policy

Only in rare circumstances are orders eligible for return. These circumstances include:

Foreign object found in your order, contamination, or sanitation issues. Since all of our products are lab tested and filled in a sanitary environment, it is unlikely contamination or sanitation issues would arise.

We cannot honor returns for “ineffective kratom” because many customers have differing experiences. Even on our strongest batches we will have customers who report no effects. We cannot hold ourselves accountable for the experiences of each and every user, especially when their personal behaviors and habits can have a big influence on whether kratom is effective or not. Some users are frequently using other substances that can block the effects of kratom.¬†When moving to a more potent batch to a less potent batch of kratom, it is normal for the effects to be lesser. Please give your body time to adjust to the new batch. Part of a healthy kratom habit is taking what a batch gives you. We put a lot of effort into sourcing the freshest, greenest, and best supply we possibly can. Sometimes, the effects you experience are just not within our control. When we deliver a fresh, green, clean batch that is lab tested, we feel we have done our job. Over time, we are confident that we will provide you with the most potent kratom on the market, but we cannot guarantee every batch will work amazing for everyone.

We want to make sure each and every person is satisfied with their order. Please e-mail andy@bkb-herbal.com if you have any issues with your order or believe you are eligible for a return.



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Disclaimer: Kratom: Our products are not for use by or sale to persons under the age of 18 and 21 where applicable. Kratom is banned in the following areas: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, CONCORDIA PARISH LA, and WISCONSIN. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, EDWARDSVILLE IL, FRANKLIN LA, RAPIDES LA, PARKER AND MONUMENT (COLORADO), ASCENSION AND GRANT PARISH (LOUISIANA), FRANKLIN (NEW HAMPSHIRE). WASHINGTON D.C., NEWPORT BEACH AND SEVERAL COUNTIES IN MISSISSIPPI. We do not ship internationally. ID verification is required for the following states: Florida, Tennessee, Virginia, West Virginia, Colorado. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products. Kratom has not been tested on pregnant women. Please, see the FDA alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or reproductive harm. Specifically nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov. Merchants may not ship to military bases.  

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